I think I may have just a small rant here, after a bad day at work. Why is it, I ask all you Joe's out there, that customers feel that when they use my restaurant they can demand what they want, and NOW! I had a particularly nasty "gentleman" come in today, and start demanding a cup of tea. It wasn't "Please could I have a cup of tea?", oh no. It was "Get me a cup of tea." Then because it wasn't there instantly (I have a new waitress), he starts shouting that we're the worst restaurant he's e...